Privacy Policy

Privacy Policy

Effective Date: June 3, 2026

Welcome to Joyskart (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and make purchases through our website, Joyskart.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address (if applicable)

Order Information

  • Products purchased

  • Order history

  • Transaction details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies and analytics tools

2. How We Use Your Information

We collect and use your information only for legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Delivering products to your shipping address

  • Sending order confirmations and updates

  • Processing payments securely

  • Responding to customer support requests

  • Preventing fraud and unauthorized transactions

  • Improving our website and customer experience

  • Complying with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Information

Payments made on Joyskart are processed through secure payment service providers.

We do not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Payment information is used solely for transaction processing and verification purposes.

4. Sharing of Information

We may share your information only with:

Delivery Partners

To ship and deliver your orders.

Payment Service Providers

To process payments securely.

Legal Authorities

When required by law, court order, or government regulations.

We share only the minimum information necessary for these purposes.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Enhance shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Misuse

  • Loss

  • Disclosure

  • Alteration

While we strive to protect your data, no method of transmission over the Internet can be guaranteed to be 100% secure.

7. Data Retention

We retain customer information only as long as necessary to:

  • Complete orders

  • Provide customer support

  • Meet accounting, tax, and legal requirements

After the retention period, information may be securely deleted or anonymized.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Raise concerns regarding the use of your data

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of those websites independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or your interactions with Joyskart, please contact us using the details below:

Joyskart

Registered Address:
Fl. No. 203, SRC Nilayam,
Currency Nagar, Vijayawada,
Andhra Pradesh, India

Customer Service:
Email: contact@joyskart.in

Technical Support:
Email: support@joyskart.in

Contact Person:
Sireesha M

Phone:
+91 85002 98800

Website:
https://joyskart.in

We will make reasonable efforts to respond to your inquiries and resolve concerns regarding your personal information in a timely manner.